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Privacy Policy

This Privacy Policy describes how utilo.io, operated by nexFlow, collects, uses, and protects personal information when you access or interact with our Platform. By using utilo.io, you consent to the data practices described herein.

1. Information We Collect

We collect information to provide personalized and reliable services. This includes:

  • Account information: When you register, we collect your email address, username, and encrypted password to create and manage your account securely.
  • Usage data: We automatically collect technical information such as IP address, browser type, device settings, language preferences, time spent on pages, and actions taken within the site (e.g., tools favorited or categories viewed).
  • Cookies: We use cookies and similar technologies to remember user preferences, enable secure login sessions, and analyze platform usage trends.
  • Voluntary submissions: When you suggest a tool, contact support, or submit feedback, we may collect your name, email, and message content for communication purposes.

We do not intentionally collect sensitive personal data such as financial details, identification numbers, or biometric information. All collected data is stored securely using industry-standard encryption and access controls.

2. How We Use Collected Data

We use the information we collect to maintain and improve the Platform’s quality and personalization. Specifically:

  • To operate user accounts, enable favorites, and personalize dashboards.
  • To monitor website performance, detect technical issues, and improve content organization.
  • To understand user engagement and enhance tool discovery accuracy.
  • To communicate important updates, new features, or service announcements (only if you opt in).
  • To maintain security, prevent fraud, and comply with applicable legal obligations.

Data collected is processed internally by authorized members of the nexFlow team. We retain your data only for as long as necessary to provide our services or as required by law. Analytical data may be aggregated and anonymized for performance reporting without identifying individual users.

3. Data Sharing and Third Parties

We do not sell, rent, or trade personal information to third parties. However, we may use trusted third-party service providers to assist in hosting, analytics, and performance optimization. These providers are bound by confidentiality agreements and are only permitted to process data in accordance with our instructions.
The Platform may contain links to external websites and third-party tools. Please note that we have no control over these sites and are not responsible for their content, data practices, or privacy policies. When you navigate to an external link, your data is subject to that site’s privacy standards.
If required by law or in response to a lawful request (such as a subpoena or court order), we may disclose limited user data to authorities.

4. Cookies and Tracking Technologies

utilo.io uses cookies primarily to authenticate users, store session tokens, and improve experience. Cookies also help analyze aggregate traffic patterns to enhance performance and discover usability issues.
Users may adjust their browser settings to refuse cookies or to alert them when cookies are being sent. However, disabling cookies may limit access to certain personalized features or prevent proper site functionality.
We do not use invasive tracking technologies or cross-site behavioral advertising cookies. Analytics are strictly anonymized to respect your privacy while maintaining site reliability.

5. Data Security

We employ a combination of technical, administrative, and physical safeguards to protect user data from unauthorized access, alteration, or disclosure. This includes encrypted communication (HTTPS), secure database management, and access limitation to authorized staff only.
Despite our best efforts, no system is entirely immune to security risks. By using utilo.io, you acknowledge that data transmission over the internet carries inherent risks, and you agree that nexFlow cannot guarantee absolute protection.
In the event of a data breach, we will take prompt remedial action and notify affected users when legally required.

6. Your Rights and Data Management

You have the right to:

  • Access your personal data stored on the Platform.
  • Request correction or deletion of inaccurate or outdated data.
  • Delete your account and all associated personal information by contacting support@utilo.io.
  • Withdraw consent to optional data processing activities at any time.

Upon receiving a verified request, we will process it promptly unless retention is necessary for legitimate business or legal reasons. Deleted accounts may retain anonymized analytical data used for site statistics but will not contain any personally identifiable information.

7. Policy Updates and Notifications

This Privacy Policy may be updated from time to time to reflect platform improvements, changes in technology, or new legal requirements. The updated version will always be available at https://utilo.io/privacy-policy with a new “Last Updated” date.
We encourage users to review this policy periodically to stay informed. Continued use of the Platform after any updates constitutes your acceptance of the revised policy.

8. Contact

For inquiries, requests, or privacy-related concerns, please contact us at:
📧 support@utilo.io
Operated by nexFlow
Last updated: 2025-10-06